Privacy Policy

Last updated: June 13, 2026

1. Information We Collect

We collect the following types of information:

Account Information

  • Email address (when you create an account)
  • Display name (optional — provided only if you choose to share one)

Contact Information

  • Email address (if voluntarily provided when submitting a contact form without an account)
  • Messages and feedback submitted through the Contact Us form

User Content

  • Journal entries and reflections you write
  • Reframes you create, save, or publish to the community
  • Likes and other interactions with community content
  • Journey and progress data, including timestamps

Usage Data

  • Pages visited, features used, and interactions with the Service

Log Data

  • IP address
  • Browser type and device information
  • Timestamps and request data
  • Error logs and performance data

2. How We Use Your Information

We use your information to:

  • Provide and operate the Service
  • Display your journey, journal entries, and saved reframes
  • Show community content you choose to publish (such as reframes) to other users, along with any display name you have chosen to share
  • Respond to inquiries, feedback, and support requests submitted through the Contact Us form
  • Improve features, usability, and performance
  • Analyze usage patterns and trends
  • Maintain security and prevent misuse

3. AI Processing

The Service uses third-party AI providers to generate reframes, prompts, and other suggestions.

To provide these features:

  • Your inputs (such as the situation or thought you are reframing, or text you submit for AI assistance) may be sent to AI service providers
  • These providers process data on our behalf to generate outputs

We do not use your content to train our own models unless explicitly stated.

4. How Your Content Is Shared

Private content — such as journal entries and reframes you keep to yourself — is used to provide the Service and is not shared with other users.

Content you choose to publish to the community (such as community reframes) is visible to other users of the Service, along with any display name you have chosen to share. Likes you give to community content may be visible as aggregate counts.

We may share data with third-party service providers (such as hosting, analytics, email, and AI providers) solely to operate and improve the Service. These providers are contractually obligated to protect your data.

5. Cookies and Local Storage

We use cookies and local storage to:

  • Maintain login sessions
  • Store progress and reflections for users who are not logged in
  • Support core functionality of the Service

For users who are not logged in:

  • Your data may be stored locally on your device
  • This data may be lost if you clear your browser or switch devices

We may also use analytics tools that rely on cookies or similar technologies to understand usage patterns.

6. Data Storage and Retention

Your data is stored using secure, industry-standard cloud infrastructure.

We retain your information:

  • For as long as your account is active
  • As needed to provide the Service
  • As required for legal, security, or operational purposes
  • Contact form submissions are retained for operational and support purposes, even if submitted without an account

Deleted data may persist temporarily in backups before being permanently removed.

7. Data Security

We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You may:

  • Access and update your account information, including your display name
  • Delete or unpublish individual community reframes you have shared
  • Request deletion of your account and associated data

You can delete your account through the account settings page. Upon deletion, your data will be removed from active systems, subject to temporary retention in backups and any required legal obligations.

9. Sensitive Information

The Service is designed for personal reflection and practice. You should avoid submitting sensitive personal information, including:

  • Health or medical information
  • Highly personal or confidential details
  • Information about other individuals without their consent

Be especially mindful of what you share to the community, as that content is visible to other users.

10. Children's Privacy

The Service is not directed at children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal data, please contact us and we will delete it.

11. International Data Processing

Your information may be processed and stored in the United States or other jurisdictions where our service providers operate.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify users by updating the "Last updated" date or providing notice through the Service.

13. Contact

If you have any questions about this Privacy Policy, please contact us at:

support@webcraftdevelopers.com